ProductEvent is adware application for macOS that gets installed along free software from third-party sites or via fake updates

ProductEvent is a potentially unwanted application that sneaks into macOS without permission and makes changes to web browser settings

ProductEvent is software that users might discover on their Mac computers seemingly out of nowhere, as it is often bundled with freeware or is installed via fake updates. It specializes in displaying various in-text links, pop-ups, auto-plays, pop-unders, banners, and other advertisements on Safari, Google Chrome, and Mozilla Firefox browsers. Nevertheless, the developers promote the app as a useful tool that can assist users with their web browsing activities. ProductEvent is nothing more but an adware program and should not be kept on any Mac system, as it might result in unsatisfactory web browsing experience, money loss, installation of other potentially unwanted programs – or even malware.

Because ProductEvent is a potentially unwanted application that is ad-supported, it is highly likely to gather information about users’ web browsing habits. In some cases, the data might be personally-identifiable and, if leaked to inappropriate parties, might be used for malicious purposes, such as fraud.[1]

Name ProductEvent
Type Adware, Mac virus
Systems affected  macOS, Mac OS X
Symptoms  Users who get infected with adware are usually unaware why they see the following symptoms:

  • Ads on all sites that users visit – sometimes marked by “ProductEvent ads” or similar identification
  • Changed web browser settings – homepage, new tab address and the search engine altered to Bing, Yahoo or something else
  • Slow operation of web browsers
Risks  Adware might bring users to insecure sites that promote potentially malicious apps or ask to disclose personal information, such as credit card details. This might result in malware infections, money loss, or personal information usage in fraud campaigns
Installation  Users usually install ProductEvent involuntarily either via software bundles or by getting tricked by fake updates (Flash, Java, etc.)
Removal You can terminate potentially unwanted programs using anti-malware software automatically or by following our manual guidelines below
Optimization & recovery To ensure fast recovery from adware infection and high-performance of your Mac, scan it with Reimage

ProductEvent ads appearance often comes as a surprise to users, as it uses deception to get installed on Mac systems. In most of the cases, users let it in during the installation of freeware/shareware from third-parties, as they are required to enter their passwords during the process. Alternatively, the ProductEvent virus might be installed after users get tricked by fake Flash Player update prompts – they might be encountered on a multitude of malicious sites on the internet.

The developers of ProductEvent adware seek to gain monetary benefit from clicks that users make and predetermined websites that they visit. Without a doubt, these practices do not bring any benefits to users, as they have to deal with coupons, deals, offers, and other promotional content regularly – it might even hinder the underlying content of the site. However, intrusive ads are not the only reason to remove ProductEvent.

Just as many other adware programs, ProductEvent might collect a variety of information about users, for example:

  • IP address;
  • Geolocation;
  • Technical information about the device;
  • ISP;
  • Links clicked;
  • Sites visited;
  • Bookmarks added, etc.

Cookies, web beacons,[2] and other tracking technologies are used to collect the data. Because ProductEvent is published by an unknown developer, there are no legal documents bounding the app to protect this information in any way. Thus, it might be sold for marketing purposes or end up in the hands of cybercriminals.

ProductEvent adware
ProductEvent is adware that belongs to series of similar deceptive apps purely designed for ad revenue, as they bring no benefits to the end user

ProductEvent is one of the apps that belong to series of adware developed for Mac operating systems that use the same icon and operates practically identically – it is highly likely that the distributor of these apps is the same (other examples include IdeaSharedSystemJumpLookupShare, Coordinator Plus, etc.). It is a very common practice when it comes to PUPs – the same applications are re-skinned and distributed as new ones. This is done in order to avoid a bad reputation, as well as the detection of anti-malware software on the host computer.

ProductEvent removal usually should not be difficult, although some users said that they struggled with the process. If you want to get rid of the unwanted app properly, scan your machine with anti-malware and then reset all the installed browsers, as explained below. For best results, we advise using Reimage as well.

Try avoiding apps from third-party sources

There are several applications that can be downloaded from the third-party official websites and be entirely safe (for example, anti-malware apps). Due to the functionality of anti-virus software, these applications cannot be placed on the official Apple stores, as they require special permissions to ensure system security. However, this is merely one of a few exceptions, and most of the third-party sites should not be used to download new applications.

App Store currently offers 1,8 million applications for users to download.[3] While recent events showed that some malicious apps might be inserted into official sources as well, chances of that happening are extremely low. Thus, considering such a large number of applications available, there is no need to use third-party sites in the first place. In most of the cases, users infect their Macs when installing software from websites that host pirated content (torrents, warez) or various other app hosting sites.

To avoid that, stick to official sources when looking for new apps. If you absolutely have to download something from a third-party, make sure you pay close attention to the installation process to avoid the installation of optional components. For example, freeware developers often use fine print texts, misleading offers, misplaced buttons, pre-ticked boxes, and similar deceptive methods. Thus, when prompted, opt for Advanced/Custom settings and get rid of all the unwanted apps.

ProductEvent PUP
Users should find the app installed on their computers, as well as the ProductEvent extension on Safari, Google Chrome, or Mozilla Firefox

Get rid of ProductEvent adware from your macOS

Manual ProductEvent removal might be a little difficult sometimes, as adware commonly uses various techniques to increase the persistence on the computer. For example, multiple components are dropped into different sections on the operating system, and finding them might be problematic, especially for a novice user. Therefore, it is best to trust reputable anti-malware that could locate these entries automatically and get rid of them in just a few moments.

Nevertheless, if you decide to remove ProductEvent by yourself, you should remember that moving the app to trash is hardly going to be enough. Before doing so, you should check your Activity Monitor for suspicious processes and shut them down. After that, examine the following locations on your Mac, and delete suspicious entries:

  • ~/Library/LaunchAgents
  • ~/Library/Application Support
  • ~/Library/LaunchDaemons

After termination of ProductEvent adware, make sure you reset each of the installed browsers, as explained below.

You may remove virus damage with a help of Reimage. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

Reimage is recommended to remove virus damage. Free scanner allows you to check your system for damaged and corrupted files. If you need to fix them, you may need to purchase the licensed version of Reimage.