MyDocsHere is the hijacker that creates issues with browsing online when unwanted content starts coming to the screen out of nowhere



MyDocsHere – the PUP that triggers changes on the web browser and in the system directly. The program manages to change web browser settings, alter preferences regarding the online searches, and create frustration for the user when the speed is diminished significantly. This program can control what sites you visit, which advertisements you see, and even install toolbars, extensions, browser-based applications. The hijacker is called like that because it takes over your Google Chrome, Mozilla Firefox, Internet Explorer, or Safari browser to trigger intrusive activities.

Users claim that MyDocsHere virus is malicious because it mainly appears out of nowhere and provides nothing but annoying features. This potentially unwanted program aims to affect your browsing experience and cause redirects, so views can be monetized, and sponsors make a profit. There is nothing that could be valuable about this application, especially when it is related to

Name MyDocsHere
Type Browser hijacker[1]
Distribution Freeware installations include the toolbar or PUP itself as additional download and trigger the infection when the person ins not paying enough attention to details during the process
Issues The program itself runs in the background, so it can trigger issues with the system and expose the user to third-party content, malicious sites when advertisements trigger all the reroutes to shady domains
Elimination MyDocsHere removal – a process that requires attention to details since PUP can install various files and programs behind your back
Repair Restore functions and programs that got affected by running Reimage Reimage Cleaner Intego on the machine

MyDocsHere is the program that controls your web browser search queries and tries to cause redirects to advertising pages, make a difference in speed and performance of the computer. This program can freely affect mobile devices too. If that happens, it is even more difficult to get rid of all the pop-ups and content related to the intruder. 

When you encounter any pop-ups, banners, MyDocsHere ads, or even additional installs of browser applications, toolbars, you need to take all these issues seriously and take care of the system immediately. The first indication that the machine is infected by the potentially unwanted program is the difference noticed in speed and performance of the device.

If you receive messages from unknown pages, suffer from speed issues, and also see MyDocsHere Toolbar added on the machine, check for dangerous applications as soon as possible. If you manage to find the PUP that triggers all the changes soon enough, you can get rid of it with proper anti-malware tools yourself.

MyDocsHere hijack
MyDocsHere – the PUP that is considered unwanted and even dangerous.

MyDocsHere hijack
MyDocsHere – the PUP that is considered unwanted and even dangerous.


If you find the installation of MyDocsHere virus already triggered and encounter all those web browser alterations, changes in default settings, and so on, you need to get a proper tool and remove the PUP. The best way to find a trustworthy AV is to base your selection on the malicious detection rate.[2]

MyDocsHere removal can take some time if you try to find ally he associated files and programs yourself. It is not the recommended method because PUPs might install other files and programs on the machine, so you have a difficult time. You need to repair those corrupted files too. So follow steps below, and do what experts[3] often talk about repair the damage.

Remember that MyDocsHere adds various changes to the machine, especially on your web browsing tools, so you should take care of the traces if you want to keep the privacy and security of your data. Your information can be recorded, attacked, and even shared with third-parties. 

You can fully remove MyDocsHere with anti-malware tools or security programs that are designed to find anything suspicious or malicious, but the damage that virus or unwanted application is leaving behind is not fixed that way. You can recover system parts using a tool like Reimage Reimage Cleaner Intego, so run the app and fix affected files. 

MyDocsHere virus
MyDocsHere is the browser hijacker that makes all the changes on the browser to control the inline traffic.

MyDocsHere virus
MyDocsHere is the browser hijacker that makes all the changes on the browser to control the inline traffic.

Software installers have shady purposes to distribute PUPs

The way that PUP developers use so they can spread their products around quickly is software installers and thrid=party sites that deceive people and mislead them. The reputable program installed and popular programs get distributed online, but virus-code or just a useless tool gets included.

Performance-enhancing programs also can be distributed via promotional sites and advertising domains, so you fall for the trick without knowledge. If you choose proper methods during the installation, you can control the additional downloads. You need to always fo for Advanced or Custom options for that.

Clear the system by eliminating all the traces of MyDocsHere virus

The system that is affected by the shady PUP cannot be considered safe. You need to remove MyDocsHere and do that as soon as you notice any pop-ups, banners, or different tools installed on the browser, directly on the computer.

It is important because the sooner you start the MyDocsHere removal, the quicker you clear all the traces and shady programs related to the PUP. There are many files and registry entries that can control the persistence and keep you from cleaning the machine properly.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.

Alternative Software

Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.

Alternative Software

Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove MyDocsHere, follow these steps:

Uninstall MyDocsHere from Windows systems

Remove MyDocsHere from the machine, so you can use the computer normally again

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features’ (if you are ‘Windows XP’ user, click on ‘Add/Remove Programs’).” title=”Click ‘Start -> Control Panel -> Programs and Features’ (if you are ‘Windows XP’ user, click on ‘Add/Remove Programs’).”></li>
<li>If you are <span class=Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  2. Uninstall MyDocsHere and related programs
    Here, look for MyDocsHere or any other recently installed suspicious programs.
  3. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  4. Remove MyDocsHere from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  5. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers’ shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Remove MyDocsHere from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for MyDocsHere or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase MyDocsHere from Internet Explorer (IE)

You may need to change some settings yourself, so try to reset the browser to default fully to the same time in MyDocsHere uninstall

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for MyDocsHere and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete MyDocsHere removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of MyDocsHere from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details'Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}

    Copy and paste a required command and press 'Enter'

Once these steps are finished, MyDocsHere should be removed from your Microsoft Edge browser.

Eliminate MyDocsHere from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select MyDocsHere and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete MyDocsHere removal. Click on 'Reset Firefox' button for a couple of times

Delete MyDocsHere from Google Chrome

Make sure to clear the browser properly, so the toolbar or any application related to MyDocsHere is uninstalled

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select MyDocsHere and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines…, remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete MyDocsHere removal. Click on 'Reset' button to complete your removal

Uninstall MyDocsHere from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for MyDocsHere or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by MyDocsHere, remove unwanted link and enter the one that you want to use for your searches. Remember to include the “http://” before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari…. Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete MyDocsHere removal process. Select all options and click on 'Reset' button

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can’t grant a full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. 

Nevertheless, there’s a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various circumstances, malware is also one of the main culprits that can cause loss of pictures, documents, videos, and other important files. Potentially unwanted programs may clear files that keep the application from running smoothly.

More serious malware infections lead to significant data loss when your documents, system files, or images get locked. Ransomware is the one that is focused on such functions, so your device gets useless without access to needed data. Even though there is little to no possibility to recover after file-locking threats, some applications have features for such recovery in the system.

In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

About the author

Alice Woods

Alice Woods – Likes to teach users about virus prevention

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