Amazon Shopper Satisfaction Survey scam

Amazon Shopper Survey – a scam tricking people into revealing their personal information by offering rewards and deals

Amazon Shopper Survey

Amazon Shopper Survey

Amazon Shopper Satisfaction Survey is the scam involving email messages and pop-ups with fake surveys and fraudulent deals. This is a campaign that focuses on offering users to share their details in customer surveys to win a reward from Amazon. However, these are tactics used by cybercriminals who develop many versions of the Amazon virus. Amazon Shopper Survey impersonates and mimics all the real Amazon rewards and customer survey campaigns to get personal details of the shoppers and record this information for shady purposes that may involve extortion scams or even identity theft and malware infiltration. Amazon company has already acknowledged the issue of such false emails and consumer surveys in many posts and warnings.[1] However, despite this being a known issue, scammers manage to come up with more believable campaigns and tactics targeting online shoppers and customers of various online services.

Name Amazon Shopper Survey scam
Type Scam
Tactics Social engineering[2]
Symptoms False emails, offers, pop-up messages with surveys, deals, and rewards
Distribution Potentially unwanted programs that cause such scams come via freeware installations, deceptive sites, and infected links
Version of Amazon virus
Elimination Get anti-malware tool to remove Amazon Shopper Satisfaction Survey scam and clean the system
Main danger Tricks people into revealing their personal information that can later get used in the more severe scam campaigns 

Amazon Shopper Survey campaign has mostly been used against particular Amazon platform users that are offered various deals, rewards, and prizes for revealing their personal information in fraudulent shopper surveys. Unfortunately, the campaign starts with legitimate-looking email messages and browser pop-ups, which are created to mimic the real Amazon notifications. 

The common time to spread such reward-focused scams is the holiday season and Black Friday, but Amazon Survey scam creators are mimicking customer surveys and more ordinary campaigns that can appear throughout the year. 

The scam messages look convincing because emails and in-browser pop-ups with fraudulent notifications from Amazon show the simple text and a brief offer that may look like the following:

Shopper Satisfaction Survey about Amazon

Get offers valued at $50 and above

Take this short 60 second survey about your shopping experience at Amazon.

As a thank you, access carefully selected offers valued at $50 and greater.

Take the Survey now

Of course, all the different Amazon Shopper Survey scam campaigns are developed by multiple scammers, and messages can be slightly or very different. The main red flags should be the direct website addresses or hyperlinks included in these email messages, as the Amazon itself notes, users should pay attention to the grammar mistakes and typos in the email messages.

However, Amazon Shopper Satisfaction Survey campaigns come without any errors and contain a couple of sentences only. The message can be identified as fraudulent if the user takes a better look at the offer, but many people get tricked into falling for the scam because they expect to get the promised reward after entering the information needed for the survey.

Amazon Shopper Satisfaction Survey
Amazon Shopper Satisfaction Survey scam is a malicious message that offers prizes and awards for filling out the survey.

Amazon Shopper Satisfaction Survey
Amazon Shopper Satisfaction Survey scam is a malicious message that offers prizes and awards for filling out the survey.

Although Amazon sends various customer surveys to improve their service and get feedback from users, such questionnaires do not require personal information or credentials. These messages offer prizes, deals, or even money that encourages customers to open the link provided in the email or go to the website linked on the pop-up where the survey gets launched. Then the scam continues and collects the information about the targeted victim. 

Finally, the fake Amazon Shopper Survey ends with a message that encourages customers to pay a fee that ensures their participation in a lottery. This is the method to obtain credit card information for later use when cybercriminals can steal money directly from victims’ accounts. 

Remove Amazon Shopper Satisfaction Survey scam and delete all the PUPs, intrusive programs, questionable in-browser content, and system tools. You may find a lot of applications installed without your permission, make sure to terminate them all. 

To achieve this, you should rely on proper anti-malware software that can perform Amazon Shopper Survey removal and clean all the associated folders. Additionally, a scan with Reimage Reimage Cleaner or similar tool can improve the performance of your machine significantly.

  Amazon Shopper Satisfaction Survey virus
Amazon Shopper Satisfaction Survey is the email scam campaign that involves fake surveys and messages about possible rewards and deals.

Amazon Shopper Satisfaction Survey virus
Amazon Shopper Satisfaction Survey is the email scam campaign that involves fake surveys and messages about possible rewards and deals.

Visiting questionable sites and downloading freeware bundles may lead to PUP infiltration

As harmless as it may seem, visiting questionable pages filled with commercial content or causing tons of redirects, can lead to infiltration of something as simple as potentially unwanted programs or even as malicious as spyware and keystroke loggers.

Such pages and pop-ups can trigger automatic installations of various malware behind users’ back, and people can only notice results and symptoms of the cyber infection, not the infiltration itself. Also, these potentially unwanted programs come when the freeware gets installed without paying enough attention to the processes. 

If you choose Advanced or Custom installation options, you can see the full list of programs included in the setup and select or de-select programs. However, you cannot avoid automatic PUP installation if you go for the Quick or Default process. So always choose a reliable source of the software and Custom options, as security experts[3] always advise.

Terminate the potentially unwanted program that causes Amazon Shopper Satisfaction Survey scam messages and intrusive behavior

If you got affected by this Amazon Shopper Satisfaction Survey virus and revealed your personal information for scammers, you should try to protect your accounts, privacy and important data like credit card details or email passwords. You should consider changing all the passwords and logins and pay attention to unusual activities on social media and online banking.

On the other hand, you need to remove Amazon Shopper Survey scam as soon as possible to avoid all these risks. However, exiting the email from scammers or closing the questionable redirect is not enough. You need to eliminate the main PUP that causes all these messages and scam campaigns.

To do so, you need a reliable software source where you can get a trustworthy anti-malware tool designed for Amazon Shopper Satisfaction Survey scam removal and system cleaning. Antivirus programs can check the system and indicate all the issues regarding general performance and cyber intruders like PUPs or severe malware. 

You may remove virus damage with a help of Reimage Reimage Cleaner . SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

Reimage Reimage Cleaner has a free limited scanner. Reimage Reimage Cleaner offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.

This entry was posted on 2020-02-19 at 05:28 and is filed under Malware, Viruses.